Questions and Answers!

Here you will find frequently asked questions regarding: administration, admissions, CSN, disciplinary matters, course components, academic advising, internships, the study environment, and credit transfers.

If you cannot find the answer to your question here, you can always contact the Student and Doctoral Ombudsman.
I have a disability and find it difficult to keep up in class and on exams. Is there any help available?
Yes, there is! Contact the academic advisor at your department or the university’s coordinator for students with disabilities to discuss the barriers you face in your learning environment and what can be done about them. When meeting with the coordinators, you’ll need to bring some form of documentation regarding your disability. You can also contact the Office of Targeted Educational Support.
Now I have waited three weeks to have my exam corrected, and there is not much time left until the re-examination. How long will I have to wait?
Unless there are special reasons, a student has the right to have an exam or other examination corrected and graded after a maximum of 25 calendar days. This must be done at least 14 days before the re-examination.
My course starts in two weeks and I still haven't received either the schedule or the reading list. Is this really okay?
No, it's not okay! An outline of all the examinations and compulsory teaching must be available at least five weeks before the start of the semester. A list of the main literature must also be available at that time. A final schedule must be communicated at least one week before the start of the course.
I was admitted to a course but forgot to accept in time. Now I've been dropped from the course and have to register late. Is there anything I can do?
Application and response of admission to courses within the prescribed time is the responsibility of the student. Unfortunately, this means that you cannot claim a place on the course on the grounds that you would have been admitted if you had not forgotten to accept the place. Therefore, you should first and foremost make a late application for the course via admissions.se if this is possible. Another way to try to resolve your situation is to contact the institution offering the course you want to study, after you have made a late application, to explain your situation. For example, you can contact the course director or the study counsellor. Often they have a system of reserve admissions which takes place after the start of the course when they know how many students will be taking the course. They can give you better information about your chances of being accepted as a reserve.
How will my student grant be affected if I become ill?
When you fall ill, you can keep your student grant. You must report your illness to Försäkringskassan on the first day of illness, and after the eighth day a medical certificate is required. For 30 days, the study grant is paid as usual, but without any credit requirements. From day 31 onwards, the repayment requirement disappears. Do not deregister from the course you intend to take or have started taking. If you deregister, you will no longer be regarded as a student, and you will no longer be able to receive student finance from CSN while you are ill. Regardless of whether you are sick or not, you cannot receive compensation during the summer.
I receive student grants from CSN for full-time studies. What happens if I fail to pass all the courses this semester, will the money be reclaimed?
As long as you are actually studying to the extent you specified in your application—that is, you do not withdraw from the course and complete all required components—you will not be required to repay the funds even if you do not pass the course. However, you will not be eligible for further financial aid until you have earned at least 75% of the credits in the courses for which you applied for financial aid, or 62.5% if you are in your first or second semester.
I have a very bad relationship with my thesis advisor and I feel that she is not helpful in my thesis writing. Do I have the right to change my supervisor?
If there are special circumstances, a student may be allowed to change their thesis advisor. You must submit a request for this change to the department yourself.
I didn't finish my essay on time, do I have the right to get help from my tutor even after the course is actually over?
There is no right to continued supervision once the course has ended. However, supervisors sometimes assist students who have fallen behind, regardless of whether there is a formal right to such assistance. All departments and courses must have policies regarding supervision. Contact your department and ask to review the policies that apply there.
My internship has been located very far from Uppsala. I therefore have quite high travel expenses, what are the rules for getting reimbursed for them?
If the internship is unpaid and required as part of the curriculum, you, as a student, should not pay more than 25% of the additional costs associated with it. The department must therefore cover 75% of the travel expenses. This requires that you choose the most economical travel option available.
We have a course to be examined on a Saturday. Is that allowed? I am under the impression that a regular exam cannot be on a Saturday, or am I completely wrong?
The rule is that classes and exams should be held on weekdays between 08.00 and 17.00 unless there are special reasons or the syllabus states that classes are held at other times, e.g. evening classes. In the first instance, you should contact the course coordinator for your course and if your concerns are not addressed, you can contact ombudsperson for support.